The Future of the Package Travel Directive: Battles Won and Ongoing by Fiavet Confcommercio

Consumer protection cannot come at the expense of travel agencies' work. Fiavet addresses the topic of the Package Travel Directive reform: an extremely challenging battle in which the Federation has defended the sector's liquidity, blocking the risky 25% cap on deposits and securing the obligation for suppliers to provide refunds within 7 days in cases of cancellation or non-performance of services. But while the first battle has been won, the challenge now shifts to the Italian transposition and the still-open critical issues, from refunds to the pitfalls of online bookings via links. A fundamental meeting to reaffirm a clear concept: consumers must be protected, but so must the tourism industry that enriches the entire national system. We look forward to welcoming you to understand how to navigate the new rules as a key player and defend your business.