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InOut The Hospitality Community 14th-16th October 2026  Rimini Expo Centre, Italy
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Tourism and Sensitive Intelligence: The New Generative Force of Relationships

Beach Arena

Sensitive intelligence is a journey through emotions, connections, and signals that flow through us when we stop controlling and start listening. In the context of tourism, this sensitivity translates into a new way of traveling and welcoming: no longer just experiences to live, but transformative encounters. Tourism, then, becomes a generative space, where relational listening is the key to building authentic hospitality, inclusive narratives, and journeys that leave a mark. Hospitality, storytelling, awareness, emotion: key words to create travel experiences that endure, beyond the itinerary.

8 ottobre, 12:10 - 13:10

Language

italiano

Category

Marketing&Sales

Speaker

Carlo Rinaldi

Carlo Rinaldi

TEDx Speaker and Author