Event
A discussion exploring how digital technologies, data and artificial intelligence can enhance the tourism experience without diminishing its human dimension. Through four complementary areas of expertise, the panel will bring together innovation, hospitality, communication and reputation. At the heart of the debate lies the question: how can technology be made a tool for connection, rather than a barrier between guest and destination?
Topics will include personalisation, quality of hospitality, place identity and experience design.
The audience will be able to identify both opportunities and critical aspects of new digital tools applied to tourism. A valuable reflection for businesses, destinations and professionals who wish to innovate without losing value, trust and 'presence'.
14 October , 4:50 pm - 6:00 pm
Language
Italian
Category
Trends
Speaker
Samanta Tata
Business Development Director - Italy and Destination Pass Solutions
Veronica Milo
General Manager
Marta Grelli
Chief Executive Officer of Travelin
Patrizia Allara
Patrizia Allara, entrepreneur and Founder of Virtuarium
Luca Pappagallo
Publisher
Daniela Ballarini
Moderation by Daniela Ballarini, ceo of PalazziConnessi – Il Turismo delle Relazioni